Purpose and General Provisions

The website www.scuffers.com (henceforth referred to as “www.scuffers.com.au”), which is owned by Scuffers Partners S.L. (henceforth “Scuffers”), is governed by these General Terms of Use, Terms of Sale, and Privacy Policy.

Tax Identification Number (NIF): B88247689

Address: 1341 Dandenong Rd, Malvern East VIC 3145, Australia

Scuffers gives customers access to information about its products and the option to buy them via the website. Users agree to be bound by these General Conditions as they apply by using the Website.

Contact Details: Send an email to [email protected] with any questions or recommendations.

Product Information

Product information on the website, such as pictures, videos, trade names, and trademarks, is only meant to be used as a guide.

Pricing

Prices shown include VAT and other applicable taxes.
Shipping fees are not included in the product price and will be calculated separately before finalizing your order.

Availability

Scuffers makes sure that stock levels are used to update product availability.
In rare instances, stock discrepancies may be caused by mistakes or system incidents. Users will receive an email notification if a product becomes unavailable after placing an order.

Payment

Payment must be completed at the time of purchase.
Accepted payment methods include major credit and debit cards, such as Visa, Mastercard, and Visa Electron.
A purchase confirmation and receipt will be emailed once payment is successfully processed.
Users should immediately report any unauthorized or incorrect charges through the chat support.

Security

Scuffers uses Shopify Payments with SSL encryption to protect transactions. This ensures that:

  • User data is transmitted securely.
  • Unauthorized access or tampering by third parties is prevented.

Orders

After successfully placing an order, a confirmation email will be sent to the user.

Intellectual and Industrial Property

All content on the website including text, logos, designs, trademarks, and data is the property of Scuffers and protected under Spanish and international law.
No part of the website may be copied, reproduced, or distributed without Scuffers’ written permission.

Website Use & Access

Users are responsible for their behavior while on the website.
Scuffers reserves the right to modify, restrict, or remove website content as necessary.

Liability

Scuffers is not liable for:

  • Website access interruptions or errors caused by external factors.
  • Misuse of website content by users.
  • Damages resulting from third-party links provided on the website.

Privacy Policy

    Scuffers handles user data for communication and order fulfillment while adhering to Australian data protection regulations.

    Users can contact [email protected] to exercise their rights to view, amend, or remove their data.

    Mobile Terms of Service

    The Scuffers mobile message service (the “Service”) is provided by Scuffers (“Scuffers”, “we”, or “us”). Your access to and use of the Service is governed by these terms and conditions (“Mobile Terms”). We may change or discontinue the Service or any of its features without notice. To the extent permitted by applicable law, we may change these Mobile Terms at any time and your continued access to and use of the Service after the effective date of any such changes shall constitute your acceptance of such changes.

    By consenting to Scuffers’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Scuffers through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

    You understand that you are not required to register for this program in order to make any purchases, and that your consent is not a condition of any purchase with Scuffers. Your participation in this program is entirely voluntary.

    We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging as imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

    You may opt-out of the Service at any time. Text the single keyword command STOP to Scuffers or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Scuffers mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

    For Service support or help, text HELP to Scuffers or through our chat service here.

    We may alter any short code or telephone number we use to operate the Service at any time without notice to you and will inform you of such changes. You understand that any messages, including any STOP or HELP messages, you send to any short code or telephone number we have altered may not be received and we will not be responsible for acting on any requests contained in such messages.

    The wireless carriers participating in our Service are not responsible for delayed or undelivered messages. You agree to give us a valid mobile phone number. If you change mobile phone numbers, you must register for the program using your new mobile phone number.

    To the extent permitted by applicable law, you agree that we will not be responsible for the failure or delayed or incorrect delivery of any information sent using the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

    We are committed to protecting your privacy. To learn how we collect and use your personal information, please refer to our Privacy Notice.

    Modification of Terms

    Scuffers reserves the right to make changes to these Terms and Conditions. Users are advised to check them periodically.

    Applicable Law and Jurisdiction

    These terms are governed by Australian law.
    Any disputes will be resolved in the courts of Madrid, unless otherwise required by law.